Normally, our online lessons are 45 minutes each. We would recommend two to five lessons a week, however that is up to you. You could also consult with our teachers for advice during the trial lesson. As you are our priority, the class time is surely could be flexibly scheduled as you wish. Just choose and arrange the time that suits you.

Our teaching system is based on simplified Chinese characters. However if you prefer to learn traditional Chinese characters, we may arrange customized lessons for you.

It depends on how hard you study and practice. Learning language is like muscle training, how much time you spend on it leads to how big progress you could achieve. We believe you can try to use Chinese for communicating within half a year of learning if you keep studying and practicing with our teachers!

Generally most learners prefer to learn from the same teacher. You can book with your teachers if you find their available time acceptable. If sometimes the availability of your teacher doesn’t match your own, then you do have the option of other great teachers.

At ChineseWide, we provide survival Chinese, daily Chinese, Business Chinese, HSK courses and other customized courses to learners’ needs and preferences. You can always find suitable courses to suit your preferences whether you are a beginner or an expert in Chinese.

When you schedule a time online for lessons, the times you see on the website will be automatically synchronized to the local time on your device.

First, log in to your account and enter the ‘Home' section. Click on ‘Get started' to begin booking your free trial class. Please check to make sure your time zone is set to your local time. Then, please select the date and time most convenient for you to take the class. The FREE Trial is a 45 minutes class booked in advance. You will be able to cancel the class at any time before the class is due to begin.

After choosing your preferred plan, you can buy it directly online. If you encounter any problems in the process of paying, you're always welcome to contact us and we'll be happy to help you!

You can reschedule your lessons under ‘My Account’. However, to give the teachers the enough notice, you may only rearrange your online lessons 12 hours before the class begins or earlier.

You may apply for an unconditional refund for the remaining unused hours of lessons by contacting us.

We recommend ZOOM as the online lessons’ teaching and learning platform. You can download and install the ZOOM on your computer or mobile device for free. You'll be able to see and talk to your teacher online through the camera and microphone.

Besides the normal online courses with teachers, we provide some free video materials for learning Chinese on ChinsesWide website so that you can learn anything you like related to Chinese culture, films, real life scenarios in China etc. What’s more, we also organize online speaking salons, prize contests, and internships as well as job recommendations in China.

Of course! You are always welcome to connect with us once you have arrived in China, especially in Wuhan where we are based. We can also help you to book flight tickets and hotel rooms, if needed. We offer information and help with your travel programs in China.

If you only know a little English, there is no problem for you and your learning at all because English is just a tool while learning Chinese. We do try to create an all-Chinese language environment for learners which means we use as little English as possible to help you learn Chinese. We have helped many non-English speakers learn Chinese before.

After finishing the courses of HSK / Business Chinese SHK / YSK children's Chinese examination, we will recommend the most suitable test level for you according to your studies so that you may have a chance to achieve the certificate of HSK , BCK or YSK etc. In addition, you will receive a certificate from ChineseWide based on the number of hours covered on your course, which shows your hard work and progress in learning Chinese with us!